BOOKING TERMS AND CONDITIONS

These Terms and Conditions set out the terms of the contractual relationship between the Client and Windhoist Ltd.

Coverage

This contract is subject to training activities booked directly by or through the Client.

Definitions

The Client:
The Company/ Individual responsible for Contracting with
Windhoist Ltd.
The Client may also be a Delegate.

The Delegate:
Any representative of the Client attending a course at
Windhoist Ltd
WINDHOIST: Windhoist Ltd

Invoicing

All payments must be made in £ GBP.

Windhoist reserves the right to charge interest (2% per month) on any overdue payments.

The Courses

All courses are described in full on the course descriptions supplied to you. The course fee includes only services described in the course description.

Random drug & alcohol tests may be performed by WINDHOIST during courses, and if delegates are under any influence of drugs or alcohol, they will be dismissed from the course with no refund of the remaining part of the course.

Cancellation

Cancellation by the Client:

In the event of a full or partial cancellation of a course by the Client the following cancellation charges will apply:

More than four weeks prior to the course: No charge

Between 2 and 4 weeks prior to the course: 50% of the course fee.

Less than 2 weeks prior to the course: 100% of the course fee

If Delegates do not attend the course: 100% of the course fee

If Delegates on the course are replaced: No charge

Cancellations must be made in writing to WINDHOIST.

Cancellation by Windhoist:

WINDHOIST reserves the right to cancel or terminate wholly or in part of any course and make any changes to the course at any time and for any reasons.

Waiver of Liability

Delegates are responsible for their own safety and for taking out appropriate accident insurance. Appropriate insurance cover should be obtained by the Client and/ or Delegate to indemnify WINDHOIST against claims which may be made against WINDHOIST in respect of loss or damage which WINDHOIST may suffer. Such insurance should also cover the risk of bodily injury or death to the Client/Delegate.

The Client is responsible for the actions of any of the Delegates whilst at WINDHOIST during the period of the course and will be accountable for all charges.

To the fullest extent permitted by law (whether in contract, tort (including negligence)), breach of statutory duty, restitution or otherwise WINDHOIST and its employees shall not be liable for:

  • any direct loss or damage to property of the Client and / or the Delegate,
  • indirect or consequential loss (whether direct or indirect including without limitation, pure economic loss, loss of profits, loss of business, loss of bargain, depletion of goodwill and like loss) howsoever caused arising out of or in connection with any breach by WINDHOIST of any of the express or implied provisions of the terms and conditions,
  • any inconvenience or loss caused to any party as a result of cancellation, termination or change to the course, or
  • death or personal injury to Clients or Delegates

Data Privacy

For the purposes of training, Windhoist Ltd will collect personal data about you such as your name, nationality, home address, date of birth, the number of your certificate, your signature and in which courses you have participated.

When attending a course you will be required to complete different tests. The tests may be in the form of both written and practical assessment. These assessments are used to decide whether you fulfil the requirements for course completion and achievement of the certificate. When you have attended a course you will be asked to complete a course evaluation form. It is voluntary to complete the form and the assessment of whether you fulfil the requirements of the certificate or not is not affected in any way, should you choose not to complete the form.

We collect your personal data for the purpose of completing certificates as well as assessing and documenting whether you fulfil the requirements of the certificate. Further, we process your personal data for the purpose of improving our courses and to evaluate your benefit from our services.

A copy of the original certificate will be forwarded to the company you are employed by and/or to the HR department responsible for your employment, if agreed with your employer. We will keep a copy of the certificate. A copy may be provided to third parties for the purpose of documenting the fact that you have fulfilled the requirements of the certificate.

If you are booked through an employer other than Windhoist, an invoice will be sent to them after the course.

If you have made a private booking, payment is required prior to commencement of the course. Payment can be made over the phone or in person at the training centre.

You have the right of access to the data we process about you, however, with certain legal limitations. You also have the right to object to the processing of your personal data and getting us to rectify the data processed if relevant. If you wish to exercise the rights mentioned above please contact training@windhoist.co.uk or send a letter to Windhoist Ltd. A copy of our terms and conditions is available upon request.

We reserve the right to use any comments etc. provided by you during or after the course in our marketing materials. We reserve the right to use any photographs or videos taken during the course in our marketing materials, unless you notify us at the time of filming that you do not wish to participate.

Intellectual Property Rights

The copyright and all other intellectual property rights in all course materials shall remain the sole and exclusive property of WINDHOIST. The Client undertakes that he will not copy or permit the photocopying of course materials, nor disclose or permit the disclosure or sell or hire the same to third parties, nor use the same for running the clients own courses.

We reserve the right to use any comments etc. provided by you during or after the course in our marketing materials. The client accepts that Windhoist reserves the right to use photography, videography, audio, and other recordings obtained during training for marketing, advertising, and educational purposes, unless you notify us at the time of filming that you do not wish to participate.

Zero tolerance

Windhoist Ltd. has a zero tolerance against alcohol influence on the courses. For safety and security reasons, we reserve the right to perform alcohol tests upon suspicion and at random just prior to and/or during courses. If delegates are suspected to be under any influence of alcohol, they will be immediately dismissed from the course with no ability to return for the remaining part of the course. Your employer / supervisor will be notified if you appear to be under the influence of alcohol for contractual purposes. We may engage third parties to perform the tests on our behalf and store information on positive results for three years. Participation in the test is mandatory and if you refuse, you will also be immediately dismissed, and your employer will also be notified thereof for contractual purposes.